COMPANY INFORMATION

Company: GLOBAL SECURITY d.o.o.
ID: 4201142740001
TAX Number: 201142740001
Address: Hasiba Brankovića 3, 71000 Sarajevo, Bosnia and Herzegovina
Phone: +387 33 788 985
Info mail: summit@asadria.com
Marketing: marketing@asadria.com

terms and conditions

Welcome to our website.

By using our website and purchasing products, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you do not accept these terms, please do not use this website.

We reserve the right to modify or update these Terms at any time without prior notice. Changes will take effect upon publishing on this page.

Our online store is available 24/7. Access is provided to any user with a stable internet connection and modern browser (Chrome, Firefox, Safari, etc.).
We reserve the right to temporarily disable access for technical maintenance or updates.

 

Product Orders

Product (ticket) purchase can be made through the website by adding them to the cart and following the checkout process.
All prices are displayed in EUR. Orders are valid only once payment is successfully processed.

Availability of products is subject to change without notice.

PAYMENT METHODS

We accept the following payment methods:

  • Mastercard®

  • Maestro®

  • Visa

All payments are processed securely via Monri WebPay payment gateway. We do not store or process any credit card information on our servers.

Credit card purchase security statement

Confidentiality of your information is protected and secured by using latest TLS encryption. Pages for web payment are secured by using Secure Socket Layer (SSL) protocol with 128-bit data encryption. SSL encryption is a data coding procedure for prevention of unauthorized access during data transfer.
This enables a secure data transfer and prevents unauthorized data access during communication between user and Monri WebPay Payment Gateway and vice versa.
Monri WebPay Payment Gateway and financial institutions exchange data by using their virtual private network (VPN) which is also protected from unauthorized access.
Monri Payments is PCI DSS Level 1 certified payment service provider.

Credit card numbers are not stored by Merchant and are not available to unauthorized personnel.

Personal data gathering and protection statement

We are committed to provide service of protection of our customer’s personal data in a way that we collect only essential basic information about our buyers that are necessary for fulfilling our obligations. We also inform our customers about the way we collect information and regularly give customers an option about how their information will be used, including the possibility to decide whether their name should be included or omitted from the lists used for marketing campaigns.
All user information is strictly guarded and are available only to the employees who need that information for completing the job.
All our employees and business partners are responsible to follow the principles of confidentiality protection.

PRODUCT DELIVERY/ return/ complaints

Products (tickets) are delivered by email. Orders are delivered after payment confirmation.

In case of failure, the customer can contact our support team using the information provided above. You may request a return or replacement within 4 business days of receipt.